Ordering Online with us is safe and secure!

We at Buy Adult Costumes Online employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a Postal Order (only) please no personal checks.

We have a good relationship with our manufactures, in the case of special orders, or large quantity orders Please allow an additional 2-3 weeks if you need any items special ordered, for we are at the mercy of the manufacture and their inventory.

Return / Refund Policy

A RETURN AUTHORIZATION NUMBER is required for all returns.

Please call 313-427-3855 Mon-Fri 10am-6pm EST Sat 10am-4pm EST

All returned merchandise must be in the original package, all tags attached. Please carefully try on items and do not destroy packaging as we cannot accept worn or soiled items. All returns must be made within 10 days of shipping invoice date.

Returned merchandise is subject to a 15% restocking fee which will be deducted from the refund amount. Shipping charges are nonrefundable.

For Damaged merchandise, call for a RETURN AUTHORIZATION NUMBER. Please state type of damage.

Delivery Information

Delivery charges are calculated on a per-product basis. Please make note of the delivery charges associated with each item.

Prices

Goods are charged at price shown on the product pages on the date the customer places the order and are exclusive of VAT. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

Complaints

If we should receive a complaint about any part of our service, by phone,e-mail or letter,then it will be dealt with promptly (we will reply within 5 working days).It will then be dealt with confidentially,and effectively.

Liability

buyadultcostumesonline.com shall not be responsible or liable for personal injury or property damage incurred by or through the use of any products sold by us. All fabrics sold by us are made for Theatrical or Show purposes and not for normal street wear. We do not guarantee the washing or wear ability of these fabrics unless otherwise specified. All merchandise sold by us is not Flame Retardant unless otherwise specified.